Find quick answers to the most common questions. Simply click on any question below to expand and see the full answer. This interactive FAQ section is designed to help you get the information you need quickly and easily.
Your physiotherapist will take a full history, assess your movement, identify the root cause of your issue, and start treatment right away. You’ll leave with a clear plan and next steps.
No — you can book directly with us; referrals aren’t required.
If you’ve recently seen another healthcare professional (such as a consultant) or had an MRI or X-ray, bringing any clinic letters or scan reports with you is very helpful for your physiotherapist.
Yes. While we work with many competitive and recreational athletes, most of our clients are active adults who simply want to move well, stay strong, and live without pain.
This varies depending on your condition, goals, and how your body responds. After your first appointment, your physiotherapist will outline a clear treatment plan and expected timeline.
Yes. Our Clinical Specialist Physiotherapist offers ultrasound-guided joint injections in-house when appropriate, ensuring accurate and effective treatment.
All injection appointments are triaged and reviewed first to ensure the procedure is suitable for you and that it’s the most appropriate next step in your treatment plan.
Wear something comfortable that allows easy movement and access to the area being assessed — for example, shorts for lower limb issues or a vest top for shoulder and back problems.
Yes. We can invoice some insurance companies directly, while others require you to self-pay at the time of your appointment.
In all cases, we’ll provide a detailed receipt so you can submit it for reimbursement with your insurer.
Please contact the clinic directly for further information about your specific provider.